Pre Order

At The Sensory Lab, we are pleased to offer the convenience of our Pre-Order feature. This allows you to reserve items that are currently out of stock or not yet available for immediate purchase. With our Pre-Order option, you can secure your desired products and have them included in our next bulk order from Kaiko Australia.

Pre-ordering is a straightforward and hassle-free process. When you find an item you'd like to pre-order, simply select the Pre-Order option on the product page. Add the item to your cart and proceed to checkout as usual. You will be prompted to provide your contact information and complete the payment for your pre-ordered items.

Once your pre-order is confirmed, we will add your requested items to our next bulk order from Kaiko Australia. This helps us manage inventory efficiently and ensure you receive your desired products promptly. We will keep you updated on the estimated arrival date of your pre-ordered items.

Please note that the availability of pre-order items may vary depending on the supplier's stock and production schedule. While we strive to fulfil all pre-orders, there may be instances where unforeseen circumstances arise, resulting in delays or unavailability of certain items. In such cases, we will promptly notify you and provide alternative options or a refund.

By using our Pre-Order feature, you can secure your favourite sensory tools and fidgets, including popular products like the Kaiko Wrist Spikey and Spikey Set. Don't miss out on the opportunity to reserve these in-demand items and be among the first to receive them when they become available.

If you have any questions or need assistance with your pre-order, please don't hesitate to contact us at thesensorylabuk@gmail.com. Our friendly customer support team is here to help you every step of the way.